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28 March 2025
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Built Environment
By Zul Azhan
Facilities management plays a crucial role in healthcare buildings. It ensures hospitals and clinics operate smoothly, keeping patients, doctors, and staff safe and comfortable.
In Southeast Asia, where healthcare facilities range from modern hospitals in cities to small rural clinics, good facility management is essential. Without it, healthcare services can be disrupted, and patient care may suffer.
Healthcare facilities have unique challenges. Unlike office buildings or shopping malls, hospitals operate 24 hours and 7 days a week, follow strict hygiene compliances, and handling emergency cases. Poor facility management can lead to equipment failure, hygiene issues, or even safety risks. Managing health care facilities is a complex process unlike any other facilities.
Healthcare facility managers face several challenges in Southeast Asia. Some of the most common problems include:
Hospitals must maintain high hygiene standards to prevent infections. Poor cleaning and maintenance can spread diseases, affecting both patients and staff. A comprehensive and detailed records of quality assessment must be updated on a frequent basis. One of the most important element is a good air ventilations and indoor air quality.
Hospitals i expected to open daily, so facility systems like electricity, water, and air conditioning must always work. Any failure can risk patient safety, especially in emergency rooms and intensive care units. Facility managers need to assess
Medical devices like MRI machines, ventilators, and infusion pumps need regular maintenance. If these machines fail, patient treatment can be delayed, leading to serious health risks.
Governments have strict rules over healthcare facilities. Hospitals must follow these regulations, or they may face penalties or closure. This is also to ensure the health and safety of the patients and people working in the facilities.
A hospital must be a comfortable place for patients to recover. Poor lighting, faulty air conditioning, and unclean environments can make patients and staff uncomfortable.
With the right facility management strategies, healthcare facilities can overcome these challenges. Here’s how:
Using proper cleaning schedules, trained staff, and modern disinfection technology helps reduce infection risks. Some hospitals in Singapore and Thailand use AI-powered cleaning robots for better hygiene control.
Hospitals invest in preventive maintenance and backup systems. For example, a well-maintained backup generator ensures power supply during blackouts, which is crucial in places like Indonesia and the Philippines, where power interruptions can occur. Redundancy of critical to business (CTB) is important.
A Computerised Maintenance Management System (CMMS) helps track maintenance schedules and prevent sudden breakdowns. Malaysian hospitals using CMMS have reported fewer equipment failures and improved patient care.
Digital monitoring tools ensure hospitals follow local health regulations. Smart sensors and automated reports help facility managers maintain compliance easily.
Hospitals in Singapore and Malaysia use smart building technologies like automated climate control, energy-efficient lighting, and noise reduction systems to improve patient and staff comfort.
If you manage a healthcare facility in Southeast Asia, here are three steps to improve your facility management:
Use a facility management software or CMMS to monitor and maintain all hospital assets, schedule preventive maintenance, and track hygiene compliance.
Ensure staff are well-trained in cleaning, maintenance, and emergency preparedness. Partnering with facility management experts can help improve efficiency.
Smart solutions like automated cleaning, energy management systems, and real-time monitoring can make hospital management easier and more efficient.
Healthcare facility management is more than just maintenance. It’s about ensuring safety, hygiene, and efficiency. By addressing common challenges with the right solutions, hospitals in Southeast Asia can provide better care for patients and a safer workplace for staff. Investing in modern facility management practices is a step toward a healthier future for everyone.
Read further on the sustainable healthcare practices using CMMS software in our previous blog.