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Facilities management challenges in healthcare facilities

Facilities management challenges in healthcare facilities

28 March 2025

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By Zul Azhan

Facilities management plays a crucial role in healthcare buildings. It ensures hospitals and clinics operate smoothly, keeping patients, doctors, and staff safe and comfortable.

In Southeast Asia, where healthcare facilities range from modern hospitals in cities to small rural clinics, good facility management is essential. Without it, healthcare services can be disrupted, and patient care may suffer.

Healthcare facilities have unique challenges. Unlike office buildings or shopping malls, hospitals operate 24 hours and 7 days a week, follow strict hygiene compliances, and handling emergency cases. Poor facility management can lead to equipment failure, hygiene issues, or even safety risks. Managing health care facilities is a complex process unlike any other facilities.

Common Facility Management Challenges in Healthcare

Healthcare facility managers face several challenges in Southeast Asia. Some of the most common problems include:

Strict Hygiene and Infection Control

Hospitals must maintain high hygiene standards to prevent infections. Poor cleaning and maintenance can spread diseases, affecting both patients and staff. A comprehensive and detailed records of quality assessment must be updated on a frequent basis. One of the most important element is a good air ventilations and indoor air quality.

24/7 Operations and Emergency Readiness

Hospitals i expected to open daily, so facility systems like electricity, water, and air conditioning must always work. Any failure can risk patient safety, especially in emergency rooms and intensive care units. Facility managers need to assess

Medical Equipment Maintenance

Medical devices like MRI machines, ventilators, and infusion pumps need regular maintenance. If these machines fail, patient treatment can be delayed, leading to serious health risks.

Compliance with Health Regulations

Governments have strict rules over healthcare facilities. Hospitals must follow these regulations, or they may face penalties or closure. This is also to ensure the health and safety of the patients and people working in the facilities.

Staff and Patient Comfort

A hospital must be a comfortable place for patients to recover. Poor lighting, faulty air conditioning, and unclean environments can make patients and staff uncomfortable.

Facilities Management Strategies to Overcome the Challenges

With the right facility management strategies, healthcare facilities can overcome these challenges. Here’s how:

Advanced Cleaning and Hygiene Protocols

Using proper cleaning schedules, trained staff, and modern disinfection technology helps reduce infection risks. Some hospitals in Singapore and Thailand use AI-powered cleaning robots for better hygiene control.

Reliable Maintenance and Backup Systems

Hospitals invest in preventive maintenance and backup systems. For example, a well-maintained backup generator ensures power supply during blackouts, which is crucial in places like Indonesia and the Philippines, where power interruptions can occur. Redundancy of critical to business (CTB) is important.

Regular Equipment Checks with CMMS

A Computerised Maintenance Management System (CMMS) helps track maintenance schedules and prevent sudden breakdowns. Malaysian hospitals using CMMS have reported fewer equipment failures and improved patient care.

Compliance Monitoring Systems

Digital monitoring tools ensure hospitals follow local health regulations. Smart sensors and automated reports help facility managers maintain compliance easily.

Smart Building Technologies for Comfort

Hospitals in Singapore and Malaysia use smart building technologies like automated climate control, energy-efficient lighting, and noise reduction systems to improve patient and staff comfort.

How Healthcare Facilities Can Achieve the Same Results

If you manage a healthcare facility in Southeast Asia, here are three steps to improve your facility management:

Invest in a Strong Facility Management System

Use a facility management software or CMMS to monitor and maintain all hospital assets, schedule preventive maintenance, and track hygiene compliance.

Train Facility Management Teams

Ensure staff are well-trained in cleaning, maintenance, and emergency preparedness. Partnering with facility management experts can help improve efficiency.

Adopt Smart Technology

Smart solutions like automated cleaning, energy management systems, and real-time monitoring can make hospital management easier and more efficient.

Conclusion

Healthcare facility management is more than just maintenance. It’s about ensuring safety, hygiene, and efficiency. By addressing common challenges with the right solutions, hospitals in Southeast Asia can provide better care for patients and a safer workplace for staff. Investing in modern facility management practices is a step toward a healthier future for everyone.

Read further on the sustainable healthcare practices using CMMS software in our previous blog.